A care plan shaped around the business it serves

Every care plan is built from the same working parts, in amounts set by what your business runs.

A cafe owner working on a laptop behind the counter

Every plan starts with a scope

A brochure site that changes twice a year and a member portal with daily logins put very different weight on support hours and update testing.

So we size the plan after we’ve looked at what your site has to do, and you get it in writing before anything is signed.

Switchgrass Lawn Company

When rain calls off a route day, those stops move into the rest of the week and each customer gets a text naming the new day. Switchgrass is a company we invented, so we could build its website and back office in full.

Open the Switchgrass build

The working parts

Each plan uses some or all of these, in amounts set at scoping.

Managed hosting
Monitored infrastructure matched to your platform, with backups on a schedule and one team responsible for keeping it up.
Security and backups
Patched software and controlled access, with restores tested so a bad day is one you can recover from.
Updates
Platform and plugin updates applied on a schedule and checked afterward, before they pile up.
Business email and domain
Google Workspace or Microsoft 365 kept working through every site change, and the domain renewed on time.
Support hours
A set amount of our time each month for fixes, changes and improvements, sized to how often your business needs us.

A barber writing appointments into a paper book in his empty shop

Same parts, sized differently

A local shop’s plan

A five-page site that has to stay accurate.

Hosting and updates on a steady schedule
Backups kept off the site and restore-tested
Monthly hours for edits and seasonal changes

A portal operator’s plan

Logins and payments run through it every day.

Closer monitoring of logins and payments
A faster response expectation
More hours, partly spent on improvements

Questions

Can the plan change as we grow?

Yes. We resize a plan when the business changes, such as a new location or a portal added to a brochure site.

We already have hosting and email. Do we have to move?

No. Plans are shaped around what exists. If your current hosting or Google Workspace setup is sound, we manage around it, and if it’s part of the problem, we’ll say so and explain why.