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Your documents, finally answerable

We make years of manuals and past proposals answerable. Ask in a sentence, and the answer comes back with its source attached.

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An office worker pulling a binder from shelves of labeled files

The answer is already on file

Any business a few years old is sitting on answers. The warranty terms are in a 2021 contract, and the install procedure was written up once, carefully, and never found again.

So people re-ask questions that were settled years ago and rebuild documents that already exist.

Ternbrook Financial Group

Clients upload documents through one secure link and get back a short note naming what’s missing. Ternbrook is a company we invented, so we could build its website and back office in full.

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What people ask it

  • Operations

    What’s our procedure when a customer cancels mid-job? The answer arrives in seconds, quoting the SOP it came from.

  • Policy

    What does the handbook say about half-day PTO? Staff get the written answer instead of the hallway version.

  • Sales history

    What did we propose for projects like this one, and what scope language did we use? Each answer cites the proposals themselves.

  • Onboarding

    New hires get consistent answers with sources, without pulling a senior person away for every question.

Two people talking over a laptop and notebooks at a cafe table

What goes in and what comes out

What goes in

You decide the boundary, folder by folder.

  • Employee handbooks and SOPs
  • Product and service manuals
  • Contracts and past proposals

What comes out

Answers your team can check against the source.

  • Answers with the source document linked
  • The same answer whoever asks
  • A list of documents that are out of date

Questions

An advisor and a client going through a tax return at a table

Our files are a mess. Does that matter?

Less than you would think, since the indexing does the organizing. What matters more is two documents that disagree, and we flag those during setup so you can pick the right one.

Who can see what?

Access follows rules you set. The handbook can be open to everyone while contracts stay with managers. Permissions are part of the build from the start.

Does our content train someone else’s model?

We configure these systems so it doesn’t, and before anything is indexed we show you in writing where your content is stored and under what terms.

It reads only the documents you chose, cites its source, and says so when the answer is not there

Employee portals⁠Internal tools⁠

Tell us what you need built

A person reads every request and replies within one business day.

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