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Sent from the kitchen table, filed the same night

Ternbrook Financial Group is an advisory practice we invented, and the Kowalskis are its invented clients, sending a year of paperwork on a Sunday night.

An advisor meeting two clients at a small table by a window

Before: weeks of chasing

Attachments piled up in a shared inbox, and the gaps in a file surfaced the week of the review.

Now: sorted the same night

Staff spend review season with clients instead of with attachments.

Trusted at a glance

Clients arrive here holding a folder of the most private paperwork they own. Each of its five parts does a job for the practice.

The upload is one tap away

Start your checklist sits in the top bar, so a returning client never hunts for it.

One promise, said plainly

Send your documents once, and hear back only about what is missing.

Four doors, no maze

Each service is one plain sentence, and every one ends at the same secure upload.

Reviews about not being chased

Careful clients trust other clients more than any claim the firm could make.

The fine print, where people check

Independent advice, a secure portal and the towns it serves.

Ternbrook
  • Planning
  • Retirement
  • Estate
(630) 555-0192Start your checklist

Send it once, and we take it from there

Upload your documents through one secure link. We send back a short note naming only what is missing, so you walk into your review prepared.

Your email addressStart your checklist

Questions first? Call (630) 555-0192

Ternbrook Financial Group, the illustration on its home page
9:41 pm, Sunday

Four doors, no maze

  • Financial planningA written plan built around your life, reviewed together every year
  • Retirement planningA clear picture of where you stand and what comes next, in plain English
  • Insurance and beneficiary reviewsPolicies and designations checked on a schedule, so they still match your life
  • Estate and trust coordinationWe work alongside your attorney so documents get signed, filed, and findable
  • By Monday they had named the one form we forgot
    Robert K., Elmhurst
  • Photographed a folder at my kitchen table. The checklist filled itself
    Elena V., Hinsdale
  • First year nobody chased us for paperwork
    Sameer A., Downers Grove

Your review, prepared before you walk in

Start your checklist

Serving Wheaton, Naperville, Oak Park, Elmhurst, Hinsdale, Downers Grove, Park Ridge and La Grange

Independent adviceSecure client portalAnnual reviews, preparedternbrookfinancial.com

All five exist so the annual review starts prepared instead of apologetic.

What happens underneath

It reads each upload, files it to the right client and checks it against what that client should hold. Anything odd goes to an advisor.

One link for every document

The Kowalskis send two statements from the laptop and photograph their policy folder at the kitchen table. All of it goes through one secure link, never email.

Nothing private waits in anyone’s inbox.

Ternbrook9:41 pm

The Kowalskis, secure upload

From the laptop
Two account statements, PDF
From the phone
Six photos of the policy folder
Goes to
The Kowalski file

Every photo becomes a filed document

Each file is read, renamed the firm’s way and filed in the right section of their record. One beneficiary form is older than an account it should cover, so it goes to the advisor.

No one on staff touched a page of it.

Ternbrook9:43 pm

Eight files, read and filed

  1. Statement, Harbor TrustAccounts
  2. Policy declaration, term lifeInsurance
  3. Statement, Meridian 401kAccounts
  4. To the advisor

Seven filed, one to the advisorIt predates the Meridian 401k, so an updated form goes on their checklist

It asks once, and only for what is missing

Their checklist is built from what the firm knows they hold, and each filed document ticks its line. Whatever is still missing goes out in one short note.

One note replaces the usual run of chase emails.

Ternbrook9:49 pm

The Kowalski checklist

Two gaps, one note

What their file should hold

  1. Meridian 401k statementFiled 9:43
  2. Also on file: Harbor Trust statement, term life declaration and umbrella declaration
  3. Updated beneficiary form, Meridian 401kMissing
  4. Trust amendment, signed copyMissing
  5. Note sent 9:49 pm, two itemsJust the two items and a thank you, with no thread behind it

Every review this week, ready or visibly not

Each household shows how complete its file is, weeks before the meeting. When a file is complete, its review packet lands on the calendar entry.

Two items from ready, three days before their review.

TernbrookOfficeMonday 7:30 am
  1. Two items out, note sent Sunday
  2. The DelgadosComplete, packet on Tuesday’s calendar
  3. R. WhitfieldThin file, review in three weeks

Review season, run your way

A person reads every request and replies within one business day.

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Aerial view of Oak Street Beach and Lake Shore Drive below the Gold Coast towers

We build around how your firm already prepares. We start from one household’s review, end to end.

Next build: Ellery & Stroud LLP⁠All 19 demos